We want you to be satisfied with your purchase. This Refund Policy describes when refunds are available for subscriptions purchased through Paddle, our payment provider.
If a free trial is offered, you will not be charged until the trial period ends. To avoid being charged, cancel before the trial ends from your account settings. Charges incurred at the end of a trial are generally non-refundable.
Refunds may be granted at our discretion in the following situations:
We generally do not issue refunds for change of mind or unused time on active subscriptions.
Purchases are processed by Paddle. To request a refund, please contact Paddle directly or reach out to our support with your order number and purchase email:
Email: support@notesummari.com
Paddle may also contact you for additional information to process the request in accordance with their Buyer Support and Refund policies.
If you initiate a chargeback, your account may be suspended pending resolution. We encourage you to contact us first to resolve any issues quickly.
We may update this Refund Policy. Material changes will be posted on this page with an updated "Last updated" date.
For questions about this Refund Policy, please contact us at the email above.